Privacy
Last updated 10 July 2026
Tablekeep is a restaurant booking system made and run in Adelaide, Australia. This page explains, plainly, what information we handle and why. Questions or requests, any time: contact@tablekeep.com.au.
If you enquire on this site
The enquiry and demo forms collect what you type: your name, venue, email, and if you share them, your website, how you take bookings today and rough covers. We use that to reply to you and tailor what we send. We never sell it, never share it with anyone else, and you can ask us to delete it whenever you like.
If you book a table at a restaurant that uses Tablekeep
Your booking details (name, contact, party size, and any notes like dietary needs) belong to the restaurant you booked with. We store and process them on that restaurant's behalf so your booking works: confirmations, reminders, and changes you make yourself. We do not use diner details for our own marketing, we never sell them, and we do not build profiles across restaurants. For anything about your data at a particular restaurant, that restaurant is the right first contact; we help them honour any request.
Where data lives
Booking data is stored in Australia (our database runs in an Australian region). Transactional email is delivered by Postmark and SMS by an Australian SMS provider; each receives only what is needed to deliver the message.
Analytics on this website
This marketing site uses privacy-light analytics (PostHog) to count visits and see which parts of the page help. It keeps no identifier beyond your browser tab session: no tracking cookie, no cross-visit profile, no advertising. The product itself does not run third-party trackers.
Security and retention
Everything moves over encrypted connections, access is restricted per venue, and we keep automated backups. We keep enquiry details only while they are useful for talking with you, and booking data for as long as the restaurant subscribes (they can export it at any time, because it is theirs).
Your rights
We handle personal information under the Australian Privacy Principles. You can ask what we hold about you, ask us to correct it, or ask us to delete it: contact@tablekeep.com.au. If you are not happy with our answer, you can complain to the Office of the Australian Information Commissioner (oaic.gov.au).